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London, United Kingdom – Raising the standard in resident
consultation
| Glastonbury House is a residential high-rise managed
by CityWest Homes, an ALMO (or Arms-Length Management Organisation)
responsible for administering and funding all of Westminster City
Council’s 22,000 homes in London. This arrangement allowed CityWest
to promote the tower’s needed refurbishment as an ‘intelligent
and green’ pilot. Early and robust resident and wider community
consultation enabled residents a great deal of discretion in choosing
colours, layout and materials used in their refurbished apartments,
and saw the integration of community-usable health facilities. Innovative
virtual reality technologies enabled residents to take a virtual tour
of their individual apartment and change its various features such
as tile colours or light fittings. Decanting is to be handled by availing
newly refurbished ‘hotel’ apartments in the building to
residents while works on their own properties are completed. Emission-reducing
improvements include the glazing of balconies, the overhaul of heating
including connection to District CHP, and erecting a wind turbine
to the top of the building. |
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